Idlewells Shopping Centre

Customer Facilities

Toilets can be found just off the lift lobby area at the bottom of Market Mall. There are also disabled toilets available for use operated by a RADAR key.

We also have baby changing and baby feeding facilities, which are located opposite the toilets. These rooms offer parents a safe, clean and private environment to tend to their little ones.

If you find any of our customer facilities in an unacceptable condition, please call us on 01623 443368.


Free Wi-Fi service

Here at Idlewells, we want you to keep in touch with the outside world. We offer a free Wi-Fi service to our customers which is fast, easy and reliable. It's simple to log on; all you have to do is connect to 'Idlewells FREE Wi-Fi' on your device's connectivity section and then open up your browser, fill in the details and then you can surf the internet. Whether you are checking out the latest special offers at Idlewells or catching up on emails, it's easy!


ATM Machine

We have a FREE TO USE ATM machine at Idlewells, located alongside Bon Marché and adjacent to SpecSavers. As you enter into the centre, via the Car Park, it is on the left hand side.



Idlewells has plenty to keep the kids entertained when they get bored during your shopping trip. We have 3 children's rides ranging from Peppa Pig to racings cars and we have plenty of toy and sweet vending machines, starting from just 30p; keep your eyes open on the mall to find them!  

During school holidays and on special dates (i.e. Mother's Day/Father's Day) we run FREE 'Crafty Monkey' WORKSHOPS and hold FREE EVENTS.  Check on our news & events page and Facebook Page for more details periodically.



All areas of Idlewells and entrances/ exits to Idlewells are easily accessible. The shopping centre is based on one level making it easy for people in wheelchairs or people with pushchairs to navigate their way round. We have several disabled and parent and child spaces in the car park with lifts that bring you straight into the shopping centre.


First Aid

All of our centre team are trained in First aid. If you experience problems during your shopping trip or feel you need assistance, please don't hesitate to ask a member of centre staff or at any retailer.


Lost children

We know how distressing it can be if you think you have lost your child whilst out shopping. If you feel you need assistance, please ask a member of centre staff or at any retailer and we will advise and assist as needed.


Photo booth

We have a photo booth available for use, which is situated near the Indoor Market. The photo booth provides identity photos which will be suitable for all official documents including passports, identity cards and driving licences.


Recycling facilities

We have the facility to recycle plastic bottles, cans, paper, mobile phones, plastic bags and ink cartridges here at Idlewells. You can find these recycling facilities opposite Heron Foods. Mobile phones which are recycled are donated to charity and all proceeds raised go to that charity.


Contact Us

Centre Management Office
Idlewells Shopping Centre
Sutton in Ashfield
NG17 1BP

T: 01623 443368

E: This email address is being protected from spambots. You need JavaScript enabled to view it.

Tenanacy Login

Great Value, Locally

Idlewells Shopping Centre is a fully covered indoor shopping centre in the heart of Sutton-in-Ashfield.

Our beautiful glass roof creates a perfect environment for shoppers to explore the huge range of products and services offered by over 45 individual retailers.

We also have a lively indoor market with over 60 stalls which are divided into 32 businesses, offering a range of goods from fresh fruit and vegetables to toys, books and jewellery. And if you get tired of shopping why not enjoy a cappuccino in Massarella's atrium café.

Terms & Conditions

Please note that access to and the use of this Website is subject to the following terms and conditions. By using this Website Users are agreeing to be bound by such terms and conditions. Users returning to this Website are advised to check these terms and conditions as Idlewells Shopping Centre reserves the right to change them from time to time without notice.

Copyright © 2009 Idlewells Shopping Centre. The copyright in all material stored displayed and accessible on this Website is either by Idlewells Shopping Centre or duly licensed from third parties and protected by copyright laws. All such rights are reserved.

Users of this website may copy any material from this website for the purpose of communicating details about Idlewells Shopping Centre and its business activities but for no other purpose and shall not republish, store or reproduce any such material for the benefit of any third party or its business activities, including without limitation (a) use for advertising, brochures, editorial publications and (b) incorporating into or storing in any other Website or in any electronic retrieval system, without the prior written consent of Idlewells Shopping Centre.

Except as expressly provided, nothing in this Website shall be construed as conferring any license or right under any copyright of Idlewells Shopping Centre.


Idlewells Shopping Centre logo and "Idlewells Shopping Centre" are registered trademarks of Idlewells Shopping Centre. Nothing in this Website shall be construed as conferring by implication or otherwise any license or right to use any trade mark of Idlewells Shopping Centre.

All other product or company names and devices, logos, icons, graphics or designs referred to on the pages of this Website are the trade marks of their respective owners and are exhibited only in such a manner as is intended to be for the benefit of such trade mark owners and Idlewells Shopping Centre intends no infringement of such trade marks.


Idlewells Shopping Centre shall not be liable for any costs, losses, expenses or damages whether direct or indirect, special, incidental or consequential damages (including loss of profits, business revenue or goodwill) arising from the use or access of or inability to use or access, interruption or availability of this Website (including any third party linked Website) its operation or transmission, computer viruses, loss of data, reliance on material contained on this Website (including any third party linked Website) or otherwise in respect of its use.

In addition, Idlewells Shopping Centre shall not be liable for any third party content submitted or accessed from this Website (including material submitted by users) and accordingly, any opinions, advice, statements, services, offers or other information submitted by users , are those of the respective authors and any reference on this Website to any persons, products, Websites or services does not constitute or imply their endorsement or recommendation by Idlewells Shopping Centre, its employees, agents or sub-contractors.

Disclaimer of Warranties

This Website is provided on an "as is" and "as available" basis and Idlewells Shopping Centre makes no representations or warranties generally about the information included on this Website or any linked third party Websites. All reasonable efforts have been made to ensure that descriptions, dimensions, references to condition, necessary permissions for use, occupation and other details given are accurate, however there may be inadvertent inaccuracies, omissions or errors and it is recommended that Users satisfy themselves by inspection or otherwise as to their correctness. Any decisions based on the information contained on this Website (including any linked third party Websites) are the sole responsibility of the user. Idlewells Shopping Centre reserves the right to make modifications to the material on this Website without prior notice.


Users agree to use this Website only for lawful purposes and are prohibited from posting on this Website any unlawful, harmful, abusive, threatening, harassing or defamatory material of any kind.

Security of Personal Data

Idlewells Shopping Centre will use reasonable endeavours to keep secure all information which Users input on this Website (including any linked third party Websites) although it cannot fully guarantee such security as the Internet is not a secure medium of communication. Idlewells Shopping Centre is not, and will not be, responsible for any damages the User may suffer as a result of the loss of confidentiality of any such information.

Governing Laws

The terms and conditions of use of this Website shall be governed by and construed in accordance with the laws of England and the English courts shall have non-exclusive jurisdiction over any dispute relating to these terms and conditions or the use of this Website.

Idlewells Map App

Download the free Idlewells App at:

Apple & iPhone devices here

Android devices here